This blog post is based on a short demo that a customer provided during an interview for a case study. He explained how easy the embedded analytics solution was to help his volunteer service prepare to meet the demands of the pandemic.

I had already written the case study to focus on the customer’s success with the solution. To keep the case study evergreen, I downplayed the pandemic aspect because I knew it would make a good special-interest blog post.

Update: Since writing this post, the company was purchased by insightsoftware. The post is no longer available online.